Shipping policy

We offer various shipping options depending on your location. Please review the tables below for detailed information on costs, free shipping thresholds, and estimated delivery times.

Please don’t use Post Office branches, PO Boxes, parcel lockers, or collection points as your delivery address. Orders sent to unsupported locations may be lost or rejected, and we cannot take responsibility for any such issues.

To avoid problems, please use a valid residential or business address at checkout.

United Kingdom (Mainland)

Order Value Price Estimated Delivery Time
All orders Free 1-2 Days

*Some remote locations may have extended delivery times (e.g. Scottish highlands and islands)

Non Mainland UK:
(Northern Ireland, Channel Islands, Highlands and Islands etc.)

Order Value Price Estimated Delivery Time
All orders Free 1-5 Days


Republic of Ireland

Order Value Price Estimated Delivery Time
Orders over €35 EUR Free 2-3 Days
Orders under €35 EUR €6.00 EUR 2-3 Days


United States

Order Value Price Estimated Delivery Time
Orders over $50 USD Free 5-7 Days
Orders under $50 USD $15.00 USD 5-7 Days


Australia

Order Value Price Estimated Delivery Time
Orders over $200 AUD Free 7-10 Days
Orders under $200 AUD $25.00 AUD 7-10 Days


Canada

Order Value Price Estimated Delivery Time
Orders over $60 CAD Free 4-8 Days
Orders under $60 CAD $15.00 CAD 4-8 Days


New Zealand

Order Value Price Estimated Delivery Time
Orders over $70 NZD Free 5-10 Days
Orders under $70 NZD $20.00 NZD 5-10 Days


Europe - Euro (€) Countries

Order Value Price Estimated Delivery Time
Orders over €35 EUR Free 5-7 Days
Orders under €35 EUR €6.00 EUR 5-7 Days


Europe - Non Euro Countries

Order Value Price Estimated Delivery Time
Orders over £50 GBP Free 3-10 Days
Orders under £50 GBP £15.00 GBP* 3-10 Days


United Arab Emirates

Order Value Price Estimated Delivery Time
Orders over 100 AED Free 7-14 days
Orders under 100 AED £20.00 AED 7-14 days


Rest of the World

Order Value Price Estimated Delivery Time
Orders over £100 GBP Free 3-21 days depending on location
Orders under £100 GBP £25.00 GBP* 3-21 days depending on location

 

*Please note where the above values is in GBP, any values will need to be converted into your local currency.

Delivery times are estimates based on our delivery services. There are occasions where delivery times may exceed the times stated.

Lost or Damaged Deliveries

For any issues relating to lost or damaged shipments, these must be reported within 30 days from the date of purchase. We’re unable to investigate beyond this window, as per the terms set by our shipping carriers.

For damaged items, please include clear photos of the product and packaging, as these are required to proceed with any damage claim.

Customs & Import Duties

For deliveries outside the UK (excluding the EU Customs Union), any customs duties, import taxes, or local charges are the responsibility of the recipient. Unfortunately, we do not have control over these costs and cannot predict what they may be, so we recommend checking with your local customs authority before placing an order.

For deliveries to countries within the EU Customs Union, all VAT and customs duties are included in the price paid, provided your order is up to €150. Orders over €150 may be subject to additional taxes and customs clearance procedures.

Exceptions may apply to regions such as the Canary Islands, Ceuta, Melilla, Åland Islands, and overseas territories like French Guiana and Réunion, where the IOSS VAT rules do not apply and additional taxes or customs duties/procedures may also be required.